Your privacy and security are important to us. We describe in this policy how we collect and use information about you in connection with your use of our services, including our platform and website.
If you are one of our customers, you should read this policy in conjunction with our Terms of Use.
We are Hooho, a company that enables the use and management of third-party speech recognition services. The processing explained in this policy may be carried out by Hooho or by other data processors within the company or its subsidiaries. All references in this policy to "Hooho", "hooho.io", "we" or "us" shall be construed accordingly and refer to Hooho. When collecting information about our customers or visitors to our website, we are, under European Union ("EU") data protection laws, referred to as a "data controller." This means that it is our responsibility to decide and inform how we hold and use personal data about you.
We collect information about you when you complete a registration or contact form on our website or send us an email. We may also receive your personal information from third parties when you express interest in our services. When you visit our website, view one of our advertisements on a third party website, or read our marketing email, we automatically collect information about you through cookies, web beacons, and other similar technologies. These are small files associated with information that your browser or our servers store and return as part of your use of the website and services for purposes such as saving your login session between visits, remembering your display preferences, tracking your use of the website, and measuring your audience.
We collect two types of information about you: personal data and non-personal data.
Personal data. This is information that lets us know who you are. This includes information you provide to us when you register to use the Platform (i.e., your first and last name, company name, email address, mailing address, other contact information you share with us, associated domain name and credit card information). Your login credentials are also personal data. This category also includes information related to your identity that you provide to us in other ways, such as emails to our support team.
Non-Personal Data. This is information that does not allow us to determine your identity. It is generally derived from your use of the Services after you register on our website. Non-personal data includes information that could personally identify you in its original form, but which we have altered (e.g., by aggregation).
In addition, and in connection with the use of our services, namely creating and sending emails, we have access to information contained in the subject line and content of the emails you send, as well as the email contacts you send via our services.
The data you submit should not include sensitive personal data, such as national identifiers (i.e., social security numbers, driver's license numbers, or taxpayer identification numbers), complete personal credit or bank card numbers, medical records, or details related to requests for care or treatment associated with individuals.
If you are a visitor to our website, we use your personal and non-personal information to communicate with you and support live conversations on the website.
When you are one of our customers, we use the information we collect about you to provide the services to you. In doing so, we use your data: